Shipping policy

SHIPPING POLICY

SHIPPING DESTINATIONS

G*BRAND currently ships to Belgium and selected European Union destinations that are available during checkout.

If a country cannot be selected or no shipping option is displayed at checkout, we do not currently accept orders for delivery to that destination.

G*BRAND does not currently accept orders for delivery to the United Kingdom or other non-EU destinations.

SHIPPING COSTS

Shipping costs are calculated according to the destination and shipment weight.

The exact shipping charge applicable to your order will be displayed at checkout before payment is completed.

All currently available shipping services are tracked unless otherwise stated at checkout.

DELIVERY ESTIMATES

The estimated delivery period for your destination is displayed at checkout.

Delivery estimates are expressed in business days and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delays may occasionally occur because of carrier disruption, severe weather, public holidays, unusually high parcel volumes or other circumstances outside our reasonable control.

We will nevertheless fulfil and deliver orders within the time required by applicable consumer law.

ORDER PROCESSING

Orders are prepared for shipment as soon as reasonably possible after payment and order verification.

Once an order has been handed to the carrier, tracking information will be provided where available.

ADDRESS INFORMATION

Customers are responsible for providing complete and accurate delivery information during checkout.

If you notice an error in your delivery address, contact us as soon as possible at:

f7000problems@gmail.com

We cannot guarantee that an address can be changed after an order has been handed to the carrier.

Additional costs resulting from an incorrect or incomplete address may be charged where legally permitted and where the error was caused by information supplied by the customer.

LOST OR DAMAGED SHIPMENTS

If your parcel appears to be lost, arrives damaged or does not arrive within a reasonable period after the expected delivery date, contact us at:

f7000problems@gmail.com

Please provide your order number and any relevant information.

Where the delivery carrier was arranged by G*BRAND, responsibility for the goods during transport remains with us until delivery to the customer or another person designated by the customer, as required by applicable law.

RETURNS

Returns are governed by our Return & Refund Policy.

CONTACT

For shipping questions, contact:

f7000problems@gmail.com